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Bill Payments

Pay bills using your mobile phone: Wherever, whenever.

With TagPay, anyone with a cell phone can pay their utility bills conveniently and in complete security. All utilities companies can offer uniquely flexible and accessible bill payment via TagPay to be sure their customers pay in a timely fashion at the lowest cost.

TagPay bill payment is a secure 3 channel payment solution protected by NSDT™ technology and the customer’s mobile phone. This solution can be easily integrated into all utility payment schemes and can work in prepaid or postpaid mode. All existing cell phones can be used without prior enrollment or special apps.

Carol pays her electricity bill using mobile money. Each month, the rubber plantation she works for pays her salary onto her mobile wallet. She uses part of her salary to pay her electricity bill and is sure that her power will stay on month after month.

Bills: How it Works

Customers can register their utilities providers with to their TagPay account to receive notifications by SMS and/or e-mail when payments are due.

To pay a bill, the customer can use one of three channels:

Interactive Voice Response service:

The customer calls the TagPay IVR and follows verbal instructions to pay their bill. If the customer has registered their utility providers with TagPay, TagPay can associate the customer’s TagPay account with their bill and the customer simply confirms the amount they wish to pay and enters their pass code. Customers who have not registered their utilities with TagPay can register and pay in one step through the IVR.

At a designated retail location:

TagPay merchants may register with the utility service provider to accept bill payments at their point of sale. The retailer simply enters the customer’s phone number in the Bill function of the menu on the TagPay terminal. The customer’s bill details are sent to the merchant terminal and the customer can pay the amount due by entering their pass code and authenticating the transaction with NSDT™.

On the Web:

Utility company websites can offer payment by TagPay using the e-commerce solution. TagPay can also aggregate utility service providers on the TagPay website and collect payments using NSDT™ to authorize the transaction securely with the customer’s mobile phone.

Bill payments on the web or in a retail location are NSDT™ secured through the following process:

The customer simply enters their phone number and requests information on payments due
To approve the amount and proceed to payment, the customer enters their TagPay pass code in the terminal or webpage
TagPay verifies this information and calls the customer’s phone.

TagPay sends an NSDT™ chirp through the webpage or retailer’s terminal and authentication is completed once the customer’s phone hears this chirp.

Bills: Benefits

Bills can be paid using any mobile phone in the world
Extremely Secure—the phone must be present to pay a bill which reduces theft, fraud, and mismanagement
User friendly and multi-channel accessibility
Customer relationship management by profiling behavior and usage

Bills: Case Example

Moneytel

Moneytel is a money transfer and mobile payment service for Cameroon. This service includes international money transfers, bill payments, retail transactions for goods and services, air time top-up, and local money transfers.